Weekend Event Host

Incredibowl Entertainment Winter Haven is hiring Event Hosts to join our team. In this role, you’ll be the heart and soul of our birthday party atmosphere, ensuring every celebration is a success! You’ll orchestrate setup and cleanup, greet guests with genuine enthusiasm, and go the extra mile to anticipate their needs, making every party a memorable one.

This is a part-time, weekends-only, tipped position.

Key Responsibilities:

• Party Prep & Cleanup Pro: Set up decorations to create a festive atmosphere. After the party, you’ll efficiently clean up and ensure everything is ready for the next event.
• Be Present: Greet every guest with a smile, being sure to address the birthday child by name (if applicable). Introduce yourself and remain visible to the group. If you require a break for any reason, you must inform another host or a manager so that they can oversee the party in your absence.
• Stay on Schedule: Monitor the party flow to ensure it follows the planned schedule, keeping management informed of any changes or requests.
• Anticipate Needs & Upsell: Be on the lookout for opportunities to exceed guest expectations. Go the extra mile by anticipating needs and suggesting additional food and beverage options to enhance the party experience.
• Be of Service: Serve food and beverages efficiently and professionally, ensuring everyone enjoys their refreshments. Assist with lighting birthday candles, cutting cakes, and making every celebration feel special.
• Make Memorable Interactions: Be a party participant! Interact with the group, fostering a fun atmosphere and creating lasting memories. Thank each guest for attending to leave them with a positive final impression.
• Stay Informed: Remain knowledgeable about upcoming center events to answer guest inquiries accurately and confidently.
• Maintain a Professional Appearance: Keep a neat and clean appearance while adhering to our dress code.
• Be Dependable & Responsible: Maintain the attendance guidelines of the job and adhere to all regulatory, departmental, and company policies.

Qualifications & Physical Requirements:

• Must be at least 16 years of age
• Must have reliable transportation to and from our location in Winter Haven, FL
• Must be authorized to work in the United States
• Must be fluent in English
• Must have current Food Handler Certificate or obtain one within the first 60 days of employment
• Strong customer service, teamwork, and interpersonal skills
• Exceptional and professional communication, presentation, and mannerisms
• Strong service-oriented attitude; outgoing personality
• Frequently required to stand; walk