Server

Incredibowl Entertainment Winter Haven is hiring Servers to join our team. In this role, you’ll be the friendly face that welcomes guests, takes their orders accurately, and ensures their food and beverages are delivered efficiently and with a smile.

Key Responsibilities:

• Become a Guest Hero: Greet each guest with a warm smile and take their food and beverage orders with accuracy and efficiency.
• Friendly & Helpful Service: Provide courteous, professional, and personalized service throughout the guest’s experience. Cheerfully welcome everyone, ensure they have a menu or can access the online menu, and thank them for visiting.
• Anticipate Needs & Upsell: Be on the lookout for opportunities to exceed guest expectations. Go the extra mile by anticipating needs and suggesting additional food and beverage options to enhance their experience.
• Serve Responsibly: We take safety seriously! Check identification to verify age and prevent underage drinking. Monitor guest drinking patterns and responsibly decline service when necessary. Stay up to date on local regulations for responsible alcohol serving.
• Keep it Clean & Organized: Make sure tables are clean and cleared of trash, etc.
• Be In the Know: Memorize the food and beverage menu and remain updated on changes. Become a POS system pro and be current with relevant training programs.
• Stay Informed: Remain knowledgeable about upcoming center events to answer guest inquiries accurately.
• Maintain a Professional Appearance: Keep a neat and clean appearance while adhering to our dress code.
• Be Dependable & Responsible: Maintain the attendance guidelines of the job and adhere to all regulatory, departmental, and company policies.

Qualifications & Physical Requirements:

• Must be at least 18 years of age
• Minimum of 1 year of experience in a server role
• Must have current Food Handler Certificate or obtain one within the first 60 days of employment
• Positive, upbeat demeanor, and outgoing personality
• Strong customer service, teamwork, and interpersonal skills
• Must have reliable transportation to and from our location in Winter Haven, FL
• Must be legally authorized to work in the United States
• Must be fluent in English
• Frequently required to stand
• May also perform physical activities such as lifting and stooping

Preferred:

• High School Diploma
• Responsible Alcohol Training